Victim support service
Since 2025, the Lootus Õnnele Center has been offering state-supported mental health services aimed at helping individuals recover from trauma. This service is intended for people who have experienced a crime, domestic violence, or other forms of violence. It is provided in cooperation with the Estonian Social Insurance Board, which covers the cost of the service when eligible.
Purpose of the Service
The primary goal is to support the restoration of a person’s psychosocial balance, prevent the development of mental or behavioral disorders, or reduce their severity. Clients are offered a safe, confidential, and professional environment to process their traumatic experiences with the help of a specialist.
Service Content and Formats
We offer the following trauma-informed mental health services:
– Psychological counselling
– Psychotherapy
Services can be provided individually, to couples or families, or in group settings. Support groups are also available if needed.
Who Is Eligible
This service is available to individuals who:
– have been victims of crime or violence (including domestic or sexual violence);
– are close to the victim (e.g. children, parents, partners);
– are witnesses in criminal proceedings and experiencing stress-related symptoms;
– require mental health support due to their traumatic experience.
To access the service, an assessment must be made by a victim support worker or a Child Advocacy Centre specialist. Based on this decision, the state will take over the payment for the necessary support.
Our Specialists
At the Lootus Õnnele Center, services are provided by qualified mental health professionals with relevant education and training in working with trauma survivors. All our specialists meet legal and professional requirements and use evidence-based methods in their work.
Appointments are available at:
– Tulika 19, Tallinn
– Kase 120, Tallinn
Contact and Booking
📞 Tulika: +372 5690 7779
📞 Kase: +372 5455 5443
Sessions take place in confidential, client-appropriate settings. Remote sessions are also available if preferred.
Service Quality and Data Protection
All services are provided in accordance with the Victim Support Act and the requirements of the Social Insurance Board. Personal data is processed in compliance with the General Data Protection Regulation (GDPR). We ensure full confidentiality and a safe experience for every client.
We are open
Kase Center: Monday-Friday
(10.00-20.00)/or as needed
Flora/ABA center: Monday-Saturday
(08.00-20.00)/or us needed
Kadaka center: Monday-Friday
(08.00-16.00)/for Kadaka School students only
Maardu center: Monday-Saturday
(08.00-20.00)/or us needed
Contact us:
lootus.onnele@gmail.com
info@lapssi.eu
Lapssi OÜ
Reg.nr: 12876200
Licence: SRT000187